Solutions • Services (B2B / B2C)

An AI assistant for your service business.

Wavize answers questions, guides your visitors and helps turn inquiries into useful actions: appointment booking, contact and qualification. An AI assistant available 24/7.

Frequently asked questions Contact & inquiry Appointment Human escalation
What Wavize brings

A simpler journey for your visitors, and a more useful one for your team.

Wavize helps your visitors find the right information, take action at the right moment and send clearer inquiries to your team.

Instant answers
The assistant responds based on your content: services, pricing, covered areas, timelines, terms and frequently asked questions. Your visitors find what they are looking for faster, without waiting.
Better guidance
Wavize guides each visitor toward the most relevant action: request a quote, book an appointment, leave a message or speak to a human. Less hesitation, less friction.
More qualified inquiries
Instead of simple vague messages, your team receives more structured inquiries that are better directed. Result: fewer unnecessary back-and-forths and faster processing.
Contact & inquiries

When the intention is clear, Wavize suggests contacting you.

On a service website, the visitor often wants: a quote, a callback or contact. Wavize detects this intention and displays an integrated chat form to send the inquiry immediately.

  • Form directly inside the conversation (no redirection)
  • Inquiry sent in a clear and actionable way
  • Smooth experience for the visitor
Preview
Intent → Contact
Hello 👋 Tell me what you are looking for, and I will guide you.
I would like a quote for a service.
Very well. I can forward your request in a few seconds. Fill in this form.
Form (preview)
Contact details
Message
Describe your need…
Send inquiry
Cancel
The inquiry is sent to your team for processing.
Perfect ✅ Your request has been successfully sent.
Describe your need…
Appointment booking

When a conversation is more effective, Wavize guides visitors toward an appointment.

Some inquiries require a discussion (complex need, estimate, custom project). In these cases, Wavize can suggest an appointment at the right moment.

  • Triggered when the inquiry fits (quote, project, demonstration)
  • Simple experience for the visitor (frictionless)
  • Compatible with Calendly
Preview
Appointment
To make sure we properly frame your need, a quick appointment is often the most effective option. I can guide you to an available slot.
Yes, I would prefer to talk about it.
Calendar (preview)
Time slots
M
T
W
T
F
S
S
1
2
3
4
5
6
7
8
Time slots (example)
10:00 11:30 14:00 16:30
Ask a question…
Human escalation

A human agent takes over when needed.

If the inquiry goes beyond the scope or if the customer prefers a human, Wavize can switch to your team (live chat), according to your business hours.

  • Smooth handoff with context
  • Customizable hours
  • Consistent experience for the visitor
Preview
Agent
I would prefer to talk to someone.
Very well. I am connecting you with our team. If an agent is available, they will reply here.
Status (example)
Connecting to an agent…
Online
Write a message…
FAQ

Frequently asked questions for service businesses.

Installation, use cases, contact and appointments.

Does Wavize work on a B2B / B2C service website?
Yes. Wavize adapts to your needs: answers, guidance, contact, appointments and escalation to an agent.
Can it suggest an appointment?
Yes. When relevant, the assistant can guide visitors toward booking an appointment (for example via Calendly).
Can it help turn an inquiry into a contact?
Yes. When a quote or contact intent is detected, an integrated form can be displayed in the chat to forward the inquiry.
Do I keep control?
Yes. You configure the tone, the rules and the handoff to an agent according to your business hours.
Is it lightweight to install?
Yes. Integration is done via a simple script, compatible with most websites.
Can the AI chatbot answer from my content?
Yes. The assistant can rely on your pages and content to answer consistently (AI chatbot, depending on your configuration).
Services + AI Assistant
Deploy an AI assistant on your service website.
24/7 answers, guidance, contact inquiries and appointment booking: a simple experience for your visitors and more qualified inquiries for your team.