Leather weekend bag
89 €Verified
View product
E-commerce
Advise before purchase and reassure after the order.
Product recommendations, catalogue questions, promotions and secure order tracking in one widget.
For online stores that want to offer better advice without making the purchase journey heavier.
Personalised selection
Synced catalogue
Comfort sneakers
74 €Verified
View product
Daily skincare
39 €Verified
View product
Expected outcomes
Practical operational gains without changing your organisation.
Wavize handles repetitive requests, qualifies needs and preserves a simple path to your team.
Help customers choose without inventing products
Reduce repetitive requests
Capture a contact or hand over to an agent
What Wavize handles
From product advice to after-sales tracking in the same conversation.
The connected catalogue provides real store information, while your rules govern promotions, links and handoff to an adviser.
Guided search
The assistant clarifies the need and retrieves products that genuinely exist in the catalogue.
Products and variants
Prices, availability, variants and links come from data accessible through the integration.
Secure tracking
Order lookup uses the dedicated form with the reference and email used for the purchase.
Contextual handoff
The visitor can leave a request or speak with the team without repeating the whole conversation.
Journey workflow
A commercial journey that stays fluid.
Wavize understands the intent, queries the available data and then presents the most useful next action.
- 01
Understand the need
The visitor describes a use case, category, preference or constraint.
- 02
Present verified options
Wavize displays several catalogue products with their information and exact URLs.
- 03
Continue in the right place
The visitor opens a product, tracks an order or sends the request to your team.
Real use cases
Requests your visitors already make.
Answers always depend on the content, connections and rules you have actually configured in Wavize.
Needs-based product search
Size or availability question
Order tracking with reference and email
Commercial answers grounded in your data.
The model must not replace the catalogue or invent a promise the store does not provide.
- Links are suggested only when an exact URL is known
- Products and variants are limited to accessible results
- Order tracking is isolated in a secure journey
- Promotions follow your active campaigns and rules
Build the journey that fits your business.
Start with your real sources, customise the widget and enable only the actions your team needs.