Wavize
Our AI • Intent + Data + Actions

AI that understands, decides, and acts.

Wavize is not a generic “AI chatbot.” The assistant detects intent, relies on your real sources (website, documents, catalog, orders), and triggers useful actions (products, tracking, contact, appointments), with control and human handoff .

Get started Compare plans See how it works
Reliable answers (RAG) Intent detection E-commerce actions Control & handoff
What changes with Wavize

AI that does more than just answer.

To be truly useful on a website, AI must understand your content, detect intent and trigger the right action. That is where Wavize makes the difference.

More reliable answers
Wavize relies on your content, pages, and documents to answer more consistently. The goal is not to “talk a lot,” but to provide an answer that is useful, clear, and actionable.
More action-oriented
The assistant identifies when it needs to go further: direct someone to a product, suggest contacting you, trigger an appointment booking, or forward a request at the right time.
Driven by your rules
Tone, business hours, response scope, human handoff, authorized flows: you stay in control. The AI adapts to your business instead of imposing generic behavior.
How it works

From intent to results: complete AI orchestration.

A pipeline designed to understand, secure, decide, and trigger the right response or action.

Wavize AI pipeline
Inputs
Message & context
Current page, language, session, and implicit signals.
Preparation
Normalization
Cleaning, language detection, conversational memory, structuring.
Understanding
Intent detection
Multi-intent analysis, key entities, and ambiguity handling.
Decision
Orchestration
Business rules, safeguards, tone, business hours, and best-path selection.
Knowledge
Contextual search
Website pages, documents, FAQ, and product catalog.
Outputs
Responses & actions
Clear answer, product cards, forms, links, human handoff.
Observability: monitoring, answer quality, and continuous improvement.
Sources & knowledge

AI connected to your real data (RAG).

Wavize builds a knowledge base from your sources: website pages, documents, FAQ, and e-commerce catalog. The AI answers based on this content to improve consistency.

  • Public pages (services, shipping, returns, etc.)
  • Documents (PDF, terms and conditions, technical sheets)
  • Product catalog (titles, variants, descriptions, stock)
  • Dedicated database per client (logical isolation)
Sources (preview)
RAG
Ingestion
Website pages crawl
PDF / docs files
Catalog products
Index
Cleaning → chunking → indexing → retrieval of the most relevant passages.
Response
The AI rewrites and answers consistently based on the content it finds.
Smart actions

AI that genuinely helps users move forward.

Wavize does more than answer. When intent becomes clear, the assistant can suggest the most relevant action to move the conversation forward.

Products & guidance
If the user is hesitating or comparing, Wavize can suggest relevant products, direct them to the right page, and highlight the useful action at the right moment.
Product suggestions Contextual CTA
Orders & support
When the request is about an order, return, or delivery, Wavize structures the answer and guides the user to the right information or journey.
Order tracking Structured support
Contact, appointments & human handoff
If the conversation needs to go further, Wavize can display an embedded form, suggest booking an appointment, or hand the conversation over to an agent according to your rules.
Embedded form Appointment Human handoff
Control & quality

Useful AI must remain under control.

Wavize is designed to limit irrelevant answers and provide a reliable experience. You configure the tone, rules, and escalation paths.

  • Rules: what the AI should / should not do
  • Human handoff: transfer with context
  • Tone & language: an experience aligned with your brand
  • Settings: business hours, triggers, forms, CTA
Quality (preview)
Control
Rules
Answer only from authorized sources.
Fallback
If unsure → question / agent suggestion.
Experience
Clear UI: products, “View” buttons, forms.
FAQ

Frequently asked questions about Wavize AI.

Reliability, sources, actions, control, and integration.

Is Wavize just a simple AI chatbot?
No. Wavize does more than answer questions. The assistant can rely on your content, detect intent, guide users to the right information, and suggest a useful action at the right moment.
Where do the generated answers come from?
Answers rely on the sources you connect to Wavize: web pages, FAQ, documents, knowledge base, business content, or catalog depending on your configuration.
Can the AI go beyond a simple answer?
Yes. Depending on the context, Wavize can suggest a product, guide users to a page, display a contact form, suggest booking an appointment, or prepare a human handoff.
Can I keep control over its behavior?
Yes. You define the rules, tone, limits, authorized actions, handoff hours, and the assistant’s level of personalization.
What happens if the AI is not sure?
Depending on your settings, Wavize can ask for clarification, rephrase, redirect to another resource, limit the response, or transfer the conversation to a human.
Is it only useful for e-commerce?
No. Wavize can be used on e-commerce, SaaS, services, healthcare, education, tourism, or customer support websites, anywhere you need to inform, guide, or convert more effectively.
Is installation complex?
No. Integration is done through a simple script or connectors depending on your environment. The goal is to deploy quickly without a heavy website redesign.
How is Wavize AI different from generic AI?
Generic AI answers. Wavize is designed for real web use: connected sources, intent detection, useful actions, business control, conversion journeys, and operation in a real business context.

Deploy useful AI on your website.

A reliable AI assistant connected to your data, designed to convert and reduce support workload.

Create my AI assistant Compare plans