Shopify + Wavize

An AI shopping assistant connected to your Shopify store.

Help visitors find the right product, answer their questions and guide them towards a purchase, right in your Shopify store.

Available on the Shopify App Store

Install from the Shopify App Store See the demo

Product recommendations that match each need
Answers before placing an order
Order tracking within the conversation
Your team takes over when needed

Better guidance at every step.

Your catalogue and content give Wavize the information it needs to guide visitors and support customers.

Guide the choice

Recommend products from your store based on the needs, preferences and budget the visitor shares.

Resolve doubts

Answer questions about products, delivery and returns using your store’s information.

Support after purchase

Help customers find their order and tracking details after verifying the order reference and email address.

Keep the human touch

Your team can take over with the conversation history and context already available.

Setup

Guided setup · under 5 minutes

Install Wavize from Shopify

Installation through the Shopify App Store links the store to the right Wavize account and retains its permanent myshopify.com domain.

The initial synchronisation can then continue in the background depending on catalogue size.

01Install the Wavize app from your Shopify store and approve only the permissions shown.
02Complete Wavize onboarding, then enable the theme app extension when Shopify presents it.
03Test and activate the store: catalogue synchronisation and indexing start automatically.
04Follow indexing progress and review a few products before making the widget available to every visitor.

From pre-purchase advice to post-order tracking

The same conversation can guide a choice, display the right products and then handle a secure tracking request.

Concrete recommendations

Wavize displays catalogue products with their name, price and a known destination.

Consistent domains

The myshopify.com domain remains the technical reference while active custom domains are synchronized for widget display.

Human handoff with context

A complex request can be picked up by the team without losing viewed products or conversation history.

Frequently asked questions

What happens if the store changes its domain name?

The permanent myshopify.com domain remains attached to the connection. Custom storefront domains are also synchronized so the widget continues to recognise the public site.

Can Wavize invent a product link?

Links offered by the e-commerce journey must match a known URL supplied by the connected store.

Who bills a subscription installed from the App Store?

For an account created through the Shopify App Store, the subscription is managed and billed by Shopify. Wavize clearly identifies this channel.

Connect Shopify to Wavize.

The same conversation can guide a choice, display the right products and then handle a secure tracking request.

Install from the Shopify App Store