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Conversations and analytics
Manage the inbox, contacts and performance.
01Use the inboxQuickly find a conversation, its visitor and the actions to take.02Take over and return a conversation to AIIntervene without duplicate replies and restore automation at the right time.03Manage contacts and notificationsCentralize collected details and receive alerts that are actually useful.04Understand dashboard statisticsInterpret conversations, AI resolution, handoffs and contacts using consistent definitions.05Analyze impressions, clicks and top pagesMeasure proactive campaigns and identify pages where they actually help.