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Your store’s shopping assistant

Turn hesitation into a decision.

An AI agent that knows your products and supports your customers, from the first recommendation to after-sales care.

Start my trial Explore the features
Product adviceYour catalogue, at the right time.
Sales & supportService that stays with you.
Human handoffYour team stays in control.
YOUR STORE, ENHANCEDWavize
Black leather · Everyday size
The everyday collection

Considered details.

I’m looking for a black bag for everyday use.
Your shopping assistant

For your everyday routine, this style combines a practical size with a clean silhouette.

Essential bagBlack leather · Everyday size
From your store’s product catalogue
Product advice illustration
Made for your store
ShopifyWooCommercePrestaShopWix

More than an answer.A reason to move forward.

Your products deserve to be understood. Your customers deserve guidance. Wavize brings the two together, before and after a purchase.

01 Before purchase

Help every shopper find their product.

Wavize searches your connected catalogue to recommend products based on the shopper’s needs. Product cards and links lead back to your store.

  • Product discovery and recommendations
  • Answers based on your synchronised catalogue
  • Links to your store’s product pages
Explore product advice
Black leather · Everyday size
A selection shaped around you
Product advice illustration

02 Before placing an order

Answer the questions that hold shoppers back.

Delivery, returns and product details: the assistant uses your pages, documents and instructions. Proactive messages can start conversations on the pages you choose.

  • Delivery and returns information
  • Page-targeted proactive messages
  • Answers in 24 languages
Explore proactive messages
Essential bagBlack leather · Everyday size

A question before ordering?

Delivery, returns or product details: your assistant consults your store’s information.

DeliveryReturnsProduct advice
Example conversation

03 After purchase

Help your customers get an answer.

The assistant can look up an order after verifying its reference and email address. Your team takes over requests that need human help.

  • Order tracking after verification
  • Conversations and history in one place
  • Human handoff with the relevant context
Explore human handoff
Your shopping assistant

Service continues after the sale.

  1. 01Verify the order
  2. 02Check its progress
  3. 03Hand over when needed

Access after checking the order reference and customer email.

Example conversation
Agentic commerce

Advice earns trust. Service makes it last.

Make your agent a point of contact for choosing products, clearing up doubts, tracking orders and preparing support requests.

Discover agentic commerce

Integrations

Your store. Your catalogue. Your assistant.

All integrations

Shopify

Install the published app, connect your catalogue and personalise your assistant in the Shopify setup flow.

Available on the Shopify App Store

Explore the integration

WooCommerce

Connect your store with the WordPress plugin. Your published catalogue syncs automatically with Wavize.

Connector available

Explore the integration

PrestaShop

Connect your store from the Wavize module and automatically sync your active catalogue.

Connector available

Explore the integration

Wix

Connect your Wix Stores catalogue from Wavize and install the widget on your store with the supplied script.

Connector available

Explore the integration

Your brand stays in control.

Answers draw on your content. The experience reflects your identity. Your team stays in the conversation.

01

Your catalogue as the reference

Recommendations grounded in the products your store offers.

02

Your voice, your identity

Personalise your assistant, right down to its launcher.

03

Your team, at the right moment

Human handoff with the conversation and context already available.

Guided setup

Connect. Personalise. Test.

Start from Wavize or install the Shopify app. The setup flow guides you through to publishing on your store.

  1. 01

    Connect your store

    Choose your platform and plan, then authorise the connection.

  2. 02

    Prepare your assistant

    Check the catalogue and your business information. Adjust the wording, colours and opening button.

  3. 03

    Test and publish

    Try questions about products, delivery and human handoff before enabling the assistant on your store.

A Wavize account is required. A trial is available, followed by a paid subscription under your chosen plan.

WAVIZE

Give your store an assistant that knows your products.

Connect your catalogue, add your knowledge and prepare an experience that feels like your brand.

Start my trial Let’s talk about your store

Trial available. A paid subscription follows the trial.